With ‘free’ campaign, FirstBank seeks to overcome cynicism

FirstBank Free HappensTwo years ago, we wrote about FirstBank’s “History Lessons” campaign, which cautioned consumers to stick to sound financial decisions, highlighting examples of past investments gone wrong (Holland’s tulip mania in 1637, stock speculation in 1929 and the recent housing bubble). With consumers anxious over being caught in a vulnerable financial position, the ad dissuaded them from “Get rich quick” schemes. Now, the Colorado-based bank wants to “Restore your faith in free.”

A commercial shows a brand new leather couch, flat-screen TV and floor lamp in the middle of a public square, with a large sign declaring “Free.” Footage captures passersby strolling past the items with a fleeting glance, looking around for “the catch” or approaching with extreme skepticism. Some go in for a closer look, but poking and prodding does little to assuage their doubts. The voiceover asks: “Have you ever noticed how skeptical people are of ‘free’? As if the word ‘free’ automatically means something must be wrong. But what if ‘free’ really just meant ‘free’?” The ad closes with FirstBank’s free offerings.

Print ads proclaimed “Free happens” and included giveaways that ranged from free pedicab rides to and from Colorado Rockies home games to 1,500 free meals from a food truck, which posted a sign stating, “There is such a thing as a free lunch.”

It’s easy to be skeptical and cynical today, so FirstBank reminds consumers that if they can turn off their anxiety, not everything is too good to be true.

Photo Credit: FirstBank

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