Posts by Shinobu Baba - Tokyo

In Japan, Kit Kat decorates Tohoku train with messages of support

In Japan, Kit Kat has launched World Variety, a new multi-pack with three Kit Kat flavors from around the world. With each purchase Kit Kat is donating 20 yen to the Sanriku Railway, a vital lifeline for many Tohoku coastal communities, which were heavily damaged by last year’s earthquake and tsunami. With the reopening of a key section of the railway line this month, the brand is also decorating the outside of trains with messages of hope and goodwill from Kit Kat fans around the world. Fans can submit messages of support in their language to the brand’s Facebook page.

We called this initiative Kit Zutto Project to let people in Tohoku know we will be there for them: Kitto means “surely” and zutto “for a long time.” Last July, we posted about Kit Kat selling a special Northern Japanese flavor nationwide, with Nestlé donating a portion of sales to the Japanese Red Cross.

‘Schick Unplugged’ helps Japanese shavers cut power use

After last year’s earthquake, tsunami and nuclear disaster in Japan, nuclear power was shut down, and Japanese citizens were forced to cut back on power use. In response, Schick and JWT came up with “Unplugged,” a small holder that reminds people not to use electricity (by blocking the electrical outlet) and provides a place to hang a razor at the same time.

The shaver and holder were sold together in promotional packs to make them more accessible to all consumers. Outlets in public bathrooms and those in restaurants and bars were hijacked to convey the message that “Schick saves electricity with you.” Leaflets with general energy saving tips were also part of the campaign.

The brand gave consumers a novel and easy way to adjust their behavior at a time of high anxiety and showed support for the common cause of saving electricity.

Photo Credit: JWT

「シック・アンプラグド」日本のヒゲソリ層の節電に貢献

昨年の震災後、原発が停止。深刻な電力不足から、日本国民は節電を強いられることとなった。そこでシックとJWTは、「アンプラグド・ホルダー」を発明 – カミソリを立掛けると同時に、コンセントをふさぐ機能を併せ持つ。

誰もが手軽に使えるよう、カミソリとセットでお得な価格で販売。同形状のOOHで飲食店などの公共のコンセントをジャックし、“シックは、あなたといっしょに節電します”というメッセージを伝えた。さらに街頭では、節電ライフ啓蒙リーフレットを配布してキャンペーンをサポートした。

消費者の不安が高まる中、シックはユニークな形にて節電に貢献することに成功した。

With ‘Hana-Sake Nippon!’ campaign, regional sake makers give Japanese permission to imbibe

Japanese people tend to worry about what others think of them. And in times like these, they don’t wish to be seen as insensitive by having parties and drinking. Concerned about the growing trend of “jishuku” (self-restraint) and sliding sales, a couple of sake makers in the hard-hit prefecture of Iwate posted a video on YouTube encouraging people to “go to hanami [a picnic or party under the cherry blossoms], drink sake and enjoy!” Viewers were asked to help the region by purchasing its food and sake products. The tagline was “Hana-Sake Nippon!,” a play on words: “hana” means “flower” and “hanasake” means “to bloom”—in other words, blooming with sake.

Once people were given permission to drink by a region affected by the disaster, and doing so was positioned as a way of helping, all the pent-up need to relax and have fun was allowed to come out. In 10 days the video collected 430,000 views, and the sake brands mentioned in the clip quickly sold out. Follow-up videos by food manufacturers and sake makers from Fukushima and Miyagi (also prefectures in the Tohoku region) are now urging consumers to buy Tohoku regional products. “Hana-Sake Nippon!” is evolving into a movement.

For brands, this is a great example of connecting two insights into Japanese sentiment right now in order to activate consumers. “Giving permission” to people overcomes the Japanese desire to avoid being seen poorly by others, as well as the caution in making purchase and activity decisions that comes with it, and taps into the latent desire to support those most affected by the disaster.


「ハナ・サケ ニッポン!」

馬場志延 – 東京

今年の花見シーズン、震災直後にお酒を飲み祝う行為が不適切なのでは、と感じる日本人が多くいた中で、「自粛」という二次災害が進行していくことを恐れた被災地の酒造メーカーが、YouTubeで「被災地のためにも、東北の地酒を買って、見に出かけてください」とお願いをする動画がバイラルで広がった。
復興の花を咲かせるという意味も含まれた「ハナ・サケ ニッポン!」は、東北地方の産品を買い、飲み、食べることによって長期的に被災地を応援しようというもの。

東北の地酒を飲むことが被災地の願いであり、またその行為が支援につながることと位置付けされることで、ポジティブな気持ちでお花見することができる。ビデオは投稿からおよそ10日で430,000回視聴、動画内で紹介された地酒はすぐに完売となった。地酒だけでなく、東北の食材バージョンも登場するなど、「ハナ・サケ ニッポン!」がある種のムーブメントになってきている。

「不謹慎と思われる行為は避けたい」「被災地の支援をしたい」という今の日本人の2つのインサイトを、自粛ではなく消費という行為へ結びつけた良い例であり、今後様々なブランドで展開が可能である。