This week we posted on our sister site, JWTIntelligence.com, about Rent the Runway showcasing user photos so customers can see how the designer dresses look on similarly sized, everyday women. New York restaurant Comodo is taking this idea into the dining realm, encouraging customers to share photos of their meals on Instagram using the hashtag #ComodoMenu. This results in a visual menu showing what all the Latin American-inspired dishes look like. The restaurant’s menu includes the hashtag, so patrons can readily find the “Instagram menu.”
By tapping into consumers’ love of photographing and sharing their meals over social media, Comodo simultaneously spreads word-of-mouth and helps to reduce any anxiety among current diners about ordering badly (a more common worry as diners get increasingly budget-conscious). Seeing the pictures, and any comments, can help patrons avoid remorse over ordering a disappointing dish and feel more confident about what to get. The Instagram menu also makes ordering more fun and turns the experience into a collaborative one, giving customers a solution to their concerns and also encouraging them to be a part of that solution.